Terms of service

Overview
By accessing our website and placing an order, you agree to be bound by the following Terms of Service. These terms apply to all purchases made through our Shopify store.

Products & Handmade Nature
All items are handmade and may contain slight variations in size, texture, or appearance. These variations are a natural part of the handmade process and are not considered defects.

Orders & Acceptance
We reserve the right to refuse or cancel any order for reasons including, but not limited to, inventory issues, errors in product information, or suspected misuse of our policies.

Care & Use Responsibility
Our products are functional when used and cared for properly. Customers are responsible for following all provided care instructions. We are not responsible for damage caused by improper care, misuse, or conditions outside normal household use.

Intellectual Property
All designs, product photos, descriptions, and branding are the intellectual property of Threaded Thru Soul and may not be copied, reproduced, or resold without written permission.

Right to Refuse Service
We reserve the right to refuse service to anyone for harassment, abusive behavior, or attempts to exploit our policies.

Policy Updates
We may update these Terms of Service at any time. Changes will apply to orders placed after the update is published.